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Friday, November 11, 2011

Clicking the Spam Button

Consumers may not even perceive your email as spam. But they may click the spam button for a few reasons.

Four reasons a consumer may mark your email as spam but not intentionally.

* Where you have the unsubscribe option may be hard to locate. So to make it easy, they will just click spam option. Now your email is labeled as spam.

* A Lot of emails perceive to be spam. So if the unsubscribe option looks spammy, you may wan't to change the appearance.

* The spam button is located right around all the other options when sorting their mail. So this can cause the consumer to accidentally click the spam button.

* Most people who delete spam will do it in groups. So they may include your address unintentionally when selecting emails.

So I suggest that you try and make every email professional and spam free.

2 comments:

  1. Tim,

    I have a different twist on receiving spam. if someone send you email it is a open invitation for a reply. You can market to them with a reply.

    Mike Cleveland

    ReplyDelete
  2. Mike thank you for taking the time reading and commenting. I kind of differ with that but not saying it wouldn't work. Most people who SPAM don't ever remember where they have visited. So sending them a market email is pretty much wasting time. Most replys are phony emails. That's just my opinion but that was an interesting statement.

    ReplyDelete

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